Your Business Name
Please call us for a free quote
Please call us for a free quote
Knowle - Dorridge - Bentley Heath
Knowle - Dorridge - Bentley Heath
Frequently Asked Questions
Frequently Asked Questions
WHAT SHOULD I DO IF I WANT TO BOOK ?
Before I am able to accept any bookings, I will come and visit you and your dog, which is free of charge. We can have a chat about when you would like me to walk your dog.
WHAT TIME ARE YOUR WALKS?
I offer two one-hour walks a day (Monday to Thursday). The first one starts at approximately 9.40am and the second one starts at approximately 11.30am.
HOW LONG ARE THE WALKS ?
One hour. I do not deduct any time for pick up and drop off.
HOW MANY DOGS DO YOU WALK AT ONCE?
Most of the time, I walk four dogs at once. Sometimes I walk more - if one of my customers needs my help, requiring an additional or different day to their usual day, I will do my best to fit their dog in. As all of the dogs are so well-behaved and get on well together, it has never been an issue to walk any extras.
DO I NEED TO PROVIDE POO BAGS ?
No, I supply these and will always clean up after your dog.
HOW MUCH DO YOU CHARGE ?
£13.00 for a one hour walk.
HOW MANY TIMES CAN YOU WALK MY DOG ?
Subject to availability, as many times as you require, Monday to Thursday.
ARE YOU INSURED AND HAVE YOU BEEN POLICE CHECKED ?
Yes, I have Public Liability Insurance with Petplan Sanctuary and an up-to-date CRB/DBS check.
WILL YOU WALK MY DOG IN THE RAIN/SNOW ?
Yes, your dog will be walked in all weather conditions. If it's wet, I'll rub them down with a towel when I return them home.
WILL YOU NEED A KEY TO MY HOME ?
Normally, yes, although if you prefer alternative arrangements this is fine too. Any keys are stored securely and anonymously (see Terms & Conditions).
WILL YOU LET MY DOG OFF THE LEAD ?
Once I have had time to get to know your dog whilst walking, feel comfortable to let them off the lead and you are happy for me to do so, then yes, I will let your dog off the lead.
WHAT HAPPENS IF MY DOG NEEDS MEDICAL CARE ?
If your dog needs regular medicine, I am happy to administer this when I visit for no extra charge. If an emergency should occur whilst I am caring for your dog, I will of course get in touch with you immediately and take them to your preferred vet if required.
WHAT IF THERE'S AN EMERGENCY WHILST YOU ARE WALKING MY DOG?
I keep a note of each dog's emergency contact details with me on my walks, together with the vet that they are registered with and the vet's address and phone number.
HOW DO I PAY FOR WALKS ?
I will invoice you at the end of the month and you can either pay by direct banking or by cheque within five days of receiving the invoice.
Please call us for a free quote
Please call us for a free quote
07763 887293
07763 887293